- Payment methods available to our casino players
- Stages of a deposit
- Stages of a withdrawal
- Player verification checks
- Limits, fees and processing times
- Supported currencies and crypto
- Payments support at our casino
- A short note from the cashier
Payment methods available to our casino players
The cashier is built around the payment options there already rely on every day, from debit cards to cryptocurrency wallets. You can deposit funds or withdraw a balance through the same set of rails, and your chosen method sets the minimum, the speed and the fee. We hold the full list short on purpose so that each option has clear terms and a tested provider behind it.
Cards remain the most popular way to move money at our casino, and we as well accept e-wallets, instant bank transfer and Bitcoin for players choosing crypto. Before you select, take a quick look at the table below, and review the Realz Casino bonus terms that govern deposits tied to promotional offers. The realz casino bonus conditions in addition set out which payment types qualify for each campaign, so it is worth checking before you commit.
| Payment method | Example minimum amount to deposit | Usual processing period | Fee from our casino |
|---|---|---|---|
| Visa / Mastercard debit | 10 EUR | Instant for deposits, 1-3 banking days for withdrawals | No fee |
| E-wallets (Skrill, Neteller, MiFinity) | 10 EUR | Instant for deposits, within 24 hours for withdrawals | No fee |
| Bank transfer (SEPA / instant) | 50 EUR | Same day to 2 banking days | No fee on our side; your bank may charge |
| Bitcoin (BTC) on-chain | 0.0002 BTC | Depends on network confirmation, usually under 60 minutes | Network charges only |
| Prepaid voucher (Paysafecard) | 10 EUR | Instant for deposits; not available for withdrawals | No fee |
Stages of a deposit
Deposits are intended as a one-screen action in our casino. Once you sign in, our cashier opens on the deposit tab, you choose a method, type the amount and confirm. The funds then progress through three internal stages before showing in your player balance, and every has a clear status visible on screen.
Stage one is authorisation, where the payment processor reviews the source of funds and reserves the amount. Stage two is clearing, in which the funds actually settle with our processing partner. Stage three is balance credit, and solely at that point does the funds appear in your casino wallet. Most card and e-wallet deposits reach the third stage within a minute, while bank account transfers can take longer due to intermediary banks.
Stages of a withdrawal
Withdrawals mirror the three-stage flow in reverse, and they undergo an internal review. You request a payout, the amount is locked against your balance, finance reviewers reviews the request against anti-fraud and bonus rules, and only after that is the instruction released to the provider. The end-to-end timing depends on the rail selected.
Withdrawals to a card typically clear in one to three banking days once released, while electronic wallet payouts typically land inside 24 hours. Bank payments may take up to two banking days after release, and Bitcoin payouts rely on on-chain confirmation. You can review the present status of any pending request inside the cashier under the history of withdrawals tab.
| Payment stage | What happens at our casino | Player-facing status |
|---|---|---|
| 1. Request submitted | Amount is locked from your withdrawable balance. | Pending |
| 2. Internal review | Payments and risk teams check the request against policy and bonus rules. | In review |
| 3. Provider processing | Instruction is sent to the card issuer, e-wallet, bank or crypto network. | Processing |
| 4. Funds released | Money leaves our casino and reaches your account or wallet. | Completed |
Player verification checks
Before the first withdrawal, we offer a usual Know Your Customer check on the account. The aim is to confirm that the player behind the wallet is the same person who registered, and to meet anti-funds-laundering rules that apply to licensed operators. Most accounts clear verification within a few hours once the correct documents are uploaded.
We will request a government photo ID, an address document issued within three months, and proof of ownership for the payment method used. Scans and clear phone photos are accepted, and the upload form within the cashier outlines the accepted file types. Until verification is complete, withdrawals stay queued in the stage for internal checks described above.
Documents we typically request
- Government-issued photo ID such as a passport, national card or driving licence.
- Proof of address such as a utility bill, bank statement or official letter dated within the last three months.
- Proof of payment method, for example a masked card image or a screenshot of the e-wallet account page.
Limits, fees and processing times
Per-limits on transactions depend on the method, with cards and e-wallets starting at 10 EUR and bank account transfers at 50 EUR. Daily and monthly caps apply in addition and may be raised on request once an account is fully verified. We do not add our own fee on regular deposits and withdrawals, although your bank or wallet provider may apply its own fee details.
For context, a typical Visa deposit in our casino is authorised inside seconds and credited instantly, whereas a SEPA bank credit usually settles the same banking day when submitted before the cut-off. Bitcoin deposits are credited after the first network confirmation, which on average takes under an hour, and the only fee deducted is the miner fee paid to the network. The payment methods table above presents the same numbers in a single view.
Supported currencies and crypto
Accounts at our casino can be held in Euro, US Dollar, Canadian Dollar, New Zealand Dollar and Norwegian Krone, and we also accept Bitcoin as a balance currency. When you deposit in a currency distinct from your account currency, the conversion is handled by the provider handling payments at their published rate, and a small conversion margin may apply on certain rails.
Crypto balances are quoted in BTC, with the on-chain transaction acting as the final settlement. We do not control the network fee, but we do display the expected miner fee before confirming a Bitcoin withdrawal. This helps you select a quieter moment on the network if you wish to lower the cost of a payout.
Payments support at our casino
The payments support team is reachable from our cashier through chat support and email, and the same agents who answer gameplay questions can in addition trace a stuck transaction. If a deposit does not show after the expected time, or a withdrawal sits in the stage for internal checks for longer than published, the team can pull the reference and update you on the next step.
For complex cases, like a chargeback on a card or a delayed SEPA credit, the support agent will log a case with the provider and keep the thread pick until the money are resolved. We aim to give a meaningful update at least once each 24 hours while a case is active, so the player is never left guessing where the funds is.
A short note from the cashier
Our casino views payments as part of the product rather than an afterthought, which is why the cashier is built around clear methods, visible stages and a responsive support team. From the 10 EUR minimum on cards and e-wallets to the 0.0002 BTC floor for Bitcoin, the rules are designed to be watch in one glance, and the same goes for the realz casino bonus conditions that apply to deposits and withdrawals alike.
